
Burst Pipes
A burst pipe is water moving where it should not be, and the page covers finding the meter tap, shutting the supply down and what to do about a burst inside a wall.
Rothwell Plumber answers the calls that cannot wait across Rothwell and the peninsula suburbs around it: burst pipes, toilets spilling over, hot water gone cold and gas smells.
If we're late, $100 comes off your bill

Start with whichever page matches what you can see or smell right now:
for water that will not stop, a flooded yard or a hissing sound inside a wall.
for a pan filling to the brim or sewage backing up through a floor waste.
for a tank that has died, leaks or leaves the whole house under a cold shower.
for a rotten-egg smell, a hissing appliance or a burner that will not light.
Every page in this section opens with the make-safe steps, because the first ten minutes matter more than the repair.

Something going wrong right now? Do this first:
turn the water off at the meter, then call (07) 3067 4274.
leave the property and call from outside. Don't flick switches or light flames.
it can usually wait for a booked visit. Call (07) 3067 4274 and we'll set a time.
we're available 24/7, 7 days a week, and there's no extra charge for nights, weekends or public holidays.
If you cannot tell which one you have, describe what you can see and hear and we will sort it out over the phone. A drip under the sink is a tap repair for another day, while a jet of water from a ceiling rose is not.

This suburb is one of the few on the Redcliffe peninsula with a genuine creek flood risk, and that changes what an emergency looks like here.
The southern streets toward Saltwater Creek sit on soft tidal silt and mud over acid sulfate soil, so groundwater sits just under the surface all year and any dig hits water fast.
When Saltwater Creek rises, water can push back through yard drains and gully traps instead of draining away, and laundries and garages take the spill.
Council's mapping shows overland flow paths crossing several residential streets, so runoff from neighbouring lots arrives on top of whatever the sky drops, and a drain that copes all winter can drown in one February downpour.
Rothwell Park on McGahey Street floods from the creek, and Council's overlay treats several nearby streets as medium to high flood hazard. If your place sits in that pocket, the make-safe steps matter twice as much.
Each page walks you through the first steps before you call, then what we do when we arrive:

A burst pipe is water moving where it should not be, and the page covers finding the meter tap, shutting the supply down and what to do about a burst inside a wall.

An overflowing toilet usually means a blockage down the line, and the page walks through when to stop flushing, when a plunger helps and what sewage on the floor means.

A dead hot water unit is the classic cold-morning emergency, and the page runs through what to check on the unit itself, when a reset fixes it and when the tank is finished.

A gas smell means leaving the house and calling from outside, and the page sets out what never to touch and the gas work we do once the property is safe.
$0 call-out fees, available 24/7, and same-day where we can.

The test is simple. If it gets worse every hour you leave it, it is an emergency: water flowing freely, sewage inside the house, a gas smell or a household with no hot water all pass.
A dripping tap, a slow drain or a shower that runs cold after four minutes does not. Those are booked jobs, and the general plumbing page is where they belong.
Before you call, there are three things worth knowing how to do:
It usually sits near the front boundary, and a quarter turn shuts the supply to the whole house.
It sits on the cold pipe running into the unit, and it stops a leaking tank from refilling.
If you ever need it, you will not want to be hunting for it.
None of that replaces a plumber. It buys time and stops the damage spreading while one of our team is on the way.

Building ran from the 1970s through to the 2000s, largely brick detached houses alongside a share of townhouses, and that spread of ages shapes the emergency calls we get.
Parts of Cambridge and Teak streets are still served by vitrified clay sewers within Unitywater's network, so nearby house drains of that vintage are almost certainly earthenware, and cracked joints admit roots and silt.
Retirement living and aged care around Morris Road means streets full of small hot water units ageing side by side, so when one dies it is rarely the last.
A dead unit in a care setting means residents without hot water that day, which is exactly the kind of job that goes to the top of our list.

Phone (07) 3067 4274 with what's happening in Rothwell. A few questions on the call mean the right parts come with us.

Flat-rate pricing and no hidden fees, set before the job starts. Give the go-ahead and we begin.

On arrival we shut down whatever is causing the damage, whether that is a meter tap, an isolation valve or a gas line, then diagnose the fault and quote the repair.

Settle by card or EFTPOS when the work is done, or ask us about Fix now, pay later.

You pay zero call-out fees in Rothwell, and there's no extra charge for nights, weekends or public holidays.
Our Fix-It-or-It's-Free guarantee covers the job (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty.
Locally owned and operated, licensed and insured, with flat-rate pricing on every job.
In an emergency that local knowledge earns its keep: a plumber who knows the creek flood patterns and the older pipe pockets arrives with a better idea of what is going on.
If the job turns out to be drainage or hot water work rather than a right-now emergency, the drainage and hot water pages set out that work properly.
A gas smell, water you cannot stop at the meter, sewage inside the house or a tank that dies on a cold morning all qualify, and any of them justifies ringing (07) 3067 4274 straight away.
Unitywater maintains the public water and sewer mains beneath the street, and all pipework past the connection point within your boundary is yours, so repairs inside the block are ours to quote for.
Yes, because the low-lying southern streets close to the creek rest on tidal-flat mud with the water table near the surface, and storms can force creek water back up gully traps into laundries and garages.
No, because every hour of running water adds damage to floors and belongings, so shut the supply off at the meter first, then ring (07) 3067 4274 and we will talk you through the next steps.
We do gas fitting work, but a gas smell right now means leaving the property and calling from outside first, then getting us or the gas network on the phone once you are clear.
Ring (07) 3067 4274, tell us what is happening and where in Rothwell you are, and a few quick questions over the phone will get a plumber moving same-day where we can.
Ring (07) 3067 4274 and tell us what's happening. We're available 24/7, jobs in Rothwell come with zero call-out fees and flat-rate pricing, and every job is done under QBCC No: 15024607, same-day when we can.
Current offers:
You can also head back to the Rothwell Plumber home page for the full service list, or read more about the team.
To claim your $0 call-out fee, call (07) 3067 4274 today.